Our Shipping and Delivery Policy forms part of and must be read in conjunction with the website Terms and Conditions. We reserve the right to change this Shipping and Delivery Policy at any time.
Olam Agro Exports Company (www.olamagribazar.in) knows that your order arriving on time for your needs is very important. You shall order with our free standard turnaround time. We never take an order unless we are 100% sure that we can guarantee your deadline. The total delivery time is Order Processing Time + Delivery Time.
All orders are shipped through our courier partners. Shipping charges may apply to orders under a certain value, such as the Rs. 999.00 threshold for free shipping, and your specific delivery timeline will be shown during checkout. You can track your package’s status in real-time within the Olam app.
In some cases, shipping may take longer based on your location, which will be communicated to the buyer at the time of the order. Generally, items ship as soon as possible.
Customs taxes, according to the nature of each country, shall be borne by customers, and they must be aware of the details according to their country.
When your package is scanned by our shipping provider, it automatically sends you an email with the tracking number included. Please refer to your tracking information to get an estimate on when you will receive your item(s).
If you have any other questions, please contact us at oaecodisha@gmail.com.
SHIPPING COST
Free shipping* on orders of Rs. 999.00 and above, on prepaid only;
Shipping Charges: A charge is applied to orders that do not meet the minimum value for free delivery.
The minimum order value for COD is Rs. 499.00
Delivery Timeframes
| Delivery | Time |
| Metro Cities | 2-4 business days after the order is shipped |
| Non-Metro Cities | 3-7 business days after the order is shipped. |
| Remote Areas | Up to 10 business days after the order is shipped |
Note: These are estimates; the Estimated Delivery Date (EDD) for your specific order is displayed on the product page and during checkout.
Olam App: You can track your order’s status and progress in real-time within the Olam app.
Order Statuses: Common statuses include “Ordered,” “In Transit,” “Shipped,” and “Delivered”.
Factors Affecting Delivery:
- Location: The distance from the warehouse to your address.
- Courier Partner: through our courier partners.
- Product Availability: The time it takes to process and pack your item.
- External Factors: Weather delays, holidays, and customs inspections can affect delivery times.
ORDER CANCEL:
Please accept our apologies, occasionally, we have to cancel orders for some reason:
- Product unavailability: We try to get as many choices as possible onto our website, and occasionally we have to cancel orders when the ordered product is unavailable.
- Customer cancellation: If you have requested to cancel part or all of your order.
UNETHICAL ORDER & CANCELLATION POLICY
- In case of any product purchase made through unethical means, by taking advantage of a technical glitch, or by misusing/ the offer terms/guidelines/codes, the particular order/s will be canceled whatsoever and https://www.olamagricbazar.in will not be liable to pay any refund to you in all such cases.